The latest Future of Jobs report from the World Economic Forum speaks to how technological advancements like artificial intelligence, machine learning, and big data could affect jobs worldwide in the next five years. The anticipated redistribution of work between humans and machines may displace 75 million jobs, but it's likely to create as many as 133 million new ones, too, according to the report.
This major shift in jobs may not reassure those of you who believe technology is a threat to your role. But the reality is that smarter technologies provide an amazing opportunity to focus on the ways that we create the most value for our organizations. Creativity and strategic thinking remain distinctly human advantages. When paired with the increased processing capacity of machines, there is plenty of room to be optimistic about the future.
Understanding the strengths of people vs. machines
We are far from a reality where we can trust machines to make business decisions with human-like judgment and contextual understanding. Today, we trust machines to automate tasks and analysis in areas that are heavily parameterized and minimally risky. In some situations where human intervention or oversight are needed, we depend on the support of machines to gain deeper understanding and make more confident decisions.
Humans can gain a lot from artificial intelligence and machine learning. For example:
[list type="bullets"]Automating operational tasks - Machine learning and artificial intelligence have made tremendous progress in applications where algorithms are fueled by the highly specialized, repetitive tasks. Think of websites serving up "you may be interested in..." suggestions for related content or products, or even fraud detection programs. Though the variables in identifying unauthorized spending are more complex than in a book recommendation, what these algorithms have in common is that they are highly tuned to one task